This is called break/fix. Not only is it a more expensive way to get IT support, but you’re waiting longer for a fix, suffering avoidable problems, and experiencing unnecessary downtime too.
There’s a much better alternative…
Choosing contracted IT support brings loads of benefits to your business, including:
Constant monitoring (problems are often fixed before you know about them)
Less downtime
Priority support
A proactive approach to security (the only way in 2024)
No unexpected bills
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